UX and Product Design leader with 20+ years of experience turning complex customer, product, and data challenges into clear, scalable digital experiences. I lead through strategy, research, design systems, governance, and team development to create the conditions for teams to move faster and deliver work that improves user and business outcomes.
Four examples of how I use design leadership to improve customer experiences, strengthen team capability, create scalable systems, and deliver measurable business results.
Created and led a multi-year data-design culture transformation for a Fortune 100 organization, improving quality, adoption, stakeholder alignment, and delivery speed.
Led a design system, shared delivery process, and code-library initiative that created a reusable foundation across customer-facing experiences while mentoring 12 designers.
Co-founded and designed the brand, member experience, operating model, digital systems, and live-event ecosystem for a 100+ member leadership community.
Redesigned high-traffic financial-services journeys using user intent, information architecture, and CTA strategy that produced gains up to 655%.
I’m open to UX and Product Design opportunities where I can lead teams, systems, and digital experiences that create meaningful customer and business impact.
